All right, it's time to 'fess up. I've
spent the better part of a year bashing Chinese and other inferior
import goods as a poor economic choice. I've insulted the
intelligence of people who shop based on price alone. While I could
give you all the really good reasons I didn't want to spend a lot of
money on good quality tires, I won't bore you with them.
It made perfectly good sense to me at
the time. I put four new 16” tires on my minivan for under $500.
For the first two months, everything was great. Then I noticed that
the left rear looked low. I checked it, and sure enough, it needed
air. I filled it and looked for an obvious leak and found no nails,
so I decided to keep an eye on it. For three or four weeks,
everything looked fine. Then one morning I noticed it looked low
again. Again, no nails, no obvious leaks, and I decided that since I
had parked on the street in front of my house, that it was a
neighborhood kid goofing around with it.
Then a week later it was down fifteen
pounds. I had parked in back that time. I was getting fed up with
filling this tire every week, so I took it to the tire store that
sold them to me and they “fixed” it. I don't know what they did,
as they didn't record anything on the service record, but I drove
away thinking, okay, now I have four good tires.
Three days later it was down twenty
pounds. From that point I was filling the tire every three to four
days. I called and made another appointment. They “fixed” it
again. Now my tires were five months old, and had been installed and
fixed twice by the same shop. Same result. Needed air twice in the
first week after the second fix. I was headed out of town for a week
on business, and didn't want my wife bothered with filling the tire
constantly, so I called back and was told they were “swamped” and
couldn't get me in to fix it before I left.
By the time I got back in to have it
looked at again, the fourth time they had the wheel off the van, I
was filling the tire twenty or more pounds three or four times a
week. I had owned the tires for seven and a half months, and driven
just under ten thousand miles. Mostly to and from the tire store.
This time I was smart. I walked in unannounced, with my eight year
old son, and told them I would wait while they fixed my tire, and
that I wanted a full report of what they found, not just a smile and
my keys back.
After over an hour and a half of
waiting, (reasonable, given the fact I had no appointment, but
irritating because it was my fourth trip in less than eight months),
the salesman at the counter explained to me that there was a puncture
of the interior sidewall of the drivers side tire, likely from
hitting a curb, and that it was an unrepairable condition. I'm not
sure I want to know how he drives home, but I do know that if I got
an unrepairable puncture, on the inside sidewall of the drivers side
tire by hitting a curb, I'd remember it. In fact, the rest of my van
would show some signs of ill treatment as well.
Up to this point in the story, my
experience can be chalked up to choosing a poor tire store. A tire
made anywhere in the world could have these problems. Here is where
quality, pride of workmanship, and value come into play. The road
hazard warranty I paid extra for was pro rated. In less than eight
months of driving, fewer than ten thousand miles, just over half the
tread was worn off this tire. I asked if it was from running at low
pressures, and the salesman said all four tires were in the same
condition.
What did I do? I paid the man over
seventy dollars to put a replacement tire on, which was half the
original purchase price of the tire, plus installation. And I made
up my mind that I would not deal with that tire store again, because
I am convinced that the leak was present when the tire only had 10%
wear, but they jerked me around long enough to get 50% of the
replacement out of me. I also did the math, and for 30% more I could
have bought American made tires with a tread life warranty to 60,000
miles. That's three times further than I can expect my “inexpensive”
(read 'cheap') Chinese tires to run.
So to all who I have offended in
running down inferior imports, I apologize. I am just as dumb as
you.
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